Hey There!

The latest update to Atria, Version 15.11 is now generally available! 

We've made quite a few changes under the hood, including a lot for supporting our upcoming new Workspace service! We're really excited to be able to show this to you more in the coming weeks, but for information on this service or maybe even a sneak peak, contact our support team.

We have additionally been doing a lot of work in the background regarding our default configuration, plus updating the latest versions of some underlying frameworks. We are also introducing a concept in the Database called Temporal Tables - This will additionally be an enforcement of our minimum requirements for V15 of at least SQL Server 2016.

There has also been various improvements to the systems security across the board, including the system being upgraded to .NET 6.

Once again, it might seem as if there isn't a lot of changes in this patch - But you'll see much more in future releases as we've laid the foundations for future changes.

announcement By default, we are now configuring the platform with HTTPS by default. If you have any concerns, please reach out to our friendly support team.

We have additionally migrated core frameworks to later versions, as well as made other underlying changes to the platform to improve performance and security that are not listed below.

Below are the fixes and improvements made in this patch.

New FeatureEnable users to login to Atria using Azure AD [9366] - In certain scenarios, you may want your users to be able to log into Atria with their Microsoft365 Account without having the Microsoft Online service. There is now a checkbox with the Azure AD Service to enable this. For more information, contact our support team.

improvement Update installers to install Web Server in DMZ [9512] - We've enhanced our installers to support setting up Atria's webserver on a DMZ. For more information, contact our support team.

improvement Migrate Remaining packages to .NET 6 [9445] - The remaining packages on .NET 5 have been migrated to .NET 6.

fix Find Service Access Level Groups error on customer service deprovision [9499] - This issue has been resolved

fix Microsoft Online - Sequence contains no matching element when customer isn't domain owner [9183] - This issue has improved error handling to indicate where the domain is owned.

fix Deploy Agent Fails on creation of Certificate [9526] - This issue has been resolved.

How to apply updates to Atria 15.x

How to update Private Environments

 fix Microsoft Online - Item with the same key has been added [9510] We've added improved logging and a fix for this issue. If this continues, please reach out to our support team

fix Microsoft Online - Failed to retrieve objects from Exchange [9415] We've improved the error handling to correctly display the reasons why objects are failed to be retrieved from Exchange to assist in troubleshooting.

FIX AzureAD - Invalid domain if TLD is not .com [9465] We've fixed an issue where an .onmicrosoft.com domain was expected but in some geographic regions there is the possibility such as .onmicrosoft.de. We've improved the code to handle these conditions

fix AtriaWeb - Search bar in modern UI errors out when Enter key is pressed [9503] We've fixed a bug which could cause the UI to error when using the search bar in some scenarios.

fix Improved Performance of vw_PasswordExpiry [9497] We've improved an underlying stored procedure used by the "Edit User" frame within the UI. This has improved performance in some scenarios.

improvement Fix Dashboard responsiveness for mobile/table [9394] We've fixed an issue where the Dashboard didn't automatically re-render for mobile.

improvement Remember paging setting on groups and distribution groups page [9343] We've made an improvement to the older Group Management and Exchange management page to cache the paging setting.

Hey There!

Atria 15.10 is now generally available! We've got a couple of well needed fixes for provisioning, And more enhancements around the Microsoft Online Service.

Below are the fixes and improvements made in this patch.

Hotfix Update 7th September - We've released an update for Atria.Tools and the Citrix Service - This is to improve the installation of Atria V15 and add Citrix Reseller Service provisioning fixes.

announcement Our Microsoft New Commerce experience support is officially released! This means that the feature is no longer toggled, and is available by default for all Tier 1 consuming Microsoft Online. For more information, please see our KB - https://support.automate101.com/portal/en/kb/articles/microsoft-new-commerce-experience-in-atria

NEW FEATURE Azure AD Only Login Page [9362] Some clients require Azure AD Only authentication into Atria. This means that you can now have an exclusive page without the old AD Authentication and use Azure AD for SSO.. For more information, contact our support team.

IMPROVEMENT Default setting for generated usernames [5668] For Private AD Customers, the Customer Short code is no longer appended to users SAMAccountName.

IMPROVEMENT Provisioning Rule Improvements for AD Replication [5650] When provisioning, there is a potential for provisioning failure for the user not being found. This was typically due to the two requests being on different Domain Controllers (Typically Exchange). We have now updated the rules to use a singular domain controller throughout the provisioning process.

improvement Subscription Management Permissions moved from Microsoft Online to Azure AD [9364] For License Management for NCE, the permissions have been moved from Microsoft Online to Azure AD. If you already had these permissions within your Custom Security roles, these have been migrated for you.

fix Error on Grant Network Service Permission during install/upgrade on a different locale [9369] With some OS languages, when upgrading some installer steps failed. This has now been resolved.

FIX After DB upgrade, custom security roles loses menu permissions for service billing [9351] After an upgrade, in some scenarios Custom Security Role permissions for billing were removed. This has now been resolved.

FIX LastUpdated on Get-AtriaComponent not updated after upgrade [9341] After the next upgrade, Atria.Tools will correctly show the last updated date.

FIX DNS - UNIX BIND - Provisioning DNS zone doesn't pick up the secondary server's IP addresses [8411] For customers using DNS bind, Provisioning has been resolved to correctly allocate the secondary server's IP addresses.

How to apply updates to Atria 15.x

How to update Private Environments

Hey There!

Atria 15.9 is now generally available! This is a smaller hotfix, specifically around the Microsoft Online Service.

Below are the fixes and improvements made in this patch.

fix Microsoft Online User Plan Fixes [9247] We have resolved an issue with the allocation of User Plans for Microsoft Online. This has also resolved other issues where you may of been unable to un-license users, or many other User Plan related issues.

fix Removal of Deprecated Resource [9361] When creating the Microsoft Online authentication, we have changed the required Azure AD Scopes - There will be no impact for current customers, but has changed for new Application Registrations.

fix  Exchange Online Deprovisioning [9363] When Deprovisioning Exchange Online, in some scenarios it failed with the error "At least one user plan must be selected". This has been resolved.

IMPROVEMENT Remove Sync Option from Azure AD Customer Service [9363] We have removed the "Sync" option from the Customer Plan of Azure AD. To access this button, you will now access it through the "Services > Microsoft Online > Azure AD Sync menu. For any questions on this, please contact our support team.

How to apply updates to Atria 15.x

How to update Private Environments

Hello There!

We have some great news to share - Atria 15.8 is now available!  This update is primarily to fix bugs and to add further improvements to our NCE experience.

New Feature Microsoft NCE API - Microsoft NCE licenses can now be managed via the External API. This includes retrieving, purchasing and updating current quantities of licenses. 

improvement Catalog Improvements for Microsoft NCE.  We've juggled the backend of the NCE experience to make it faster, as well as improved the synchronization to fix some issues in the data.

fix Export to Excel - Include City and Country [6800] When exporting the customer list to Excel, it now includes the City and Country properties

fix Location Creation improvements [9266] When creating a new location, you can now rename the primary OU to be different from "Customers".

fix New customer service admins role fixes [9235] When a new customer is created, the first  Service Admin user is given no custom roles by default.

fix Improvements to External API Customer Provisioning [9167] When new customers are created by the API, more underlying values are set correctly.

fix Sync policy improvements to support duplicate Prefixes. [9348] In some scenarios, customers will have two users with the same username prefix (I.e. before the @ symbol) with different domains. Within the sync policy, you can now configure this to create new users instead of trying to join the users together.

Below are the links on how to quickly update your V15 Environment - For any other version upgrading, please check out our Knowledge base or contact our friendly support team.

How to apply updates to Atria 15.x

How to update Private Environments

Hello There!

We have some great news to share - Atria 15.7 is now available!  Aside from bug fixes and minor improvements, we have some new features we think you'll love.

New Feature Atria Dashboard.  One of the most exciting new features is the new Dashboard page.  We have some starter components on the dashboard, but would love to get feedback on information you'd like to see next.  

New Feature   Microsoft NCE Catalog and Create NCE Subscription .  Your customers and resellers can now easily create their own subscriptions from your own shortlist of NCE products.  Your service desk and sales staff can also quickly add and change subscriptions across tenants without any need to login or wait for PartnerCenter.

New Feature Default Homepage.  Each Atria brand can now be configured with a default homepage.  Users with a homepage set on their brand, will be diverted straight to this URL after login.  

improvement Default Subscription Filters Updated.  By default Suspended and Deleted subscriptions are now filtered out of the default subscriptions list.  Users can still see suspended and deleted subscriptions by adjusting the filters on the grid.

fix Autotask Error when no SLA selected. [9293] Atria Autotask integration fails to update contracts if the customer contract does not have an SLA.

fix Installer Fixes [9275] Resolution of minor issues found when upgrading from 12.13 to 15.x

fix Timeout Issue with Shared Mailboxes [9245] Fix applied to stop timeouts occuring while waiting for Microsoft APIs to return Shared Mailbox info.

fix Hosted Exchange Provisioning Error [9167] Occasionally AD replication can cause provisioning to fail when reprovisioning a user with Exchange.  Code has been updated to make this more resilient.

fix Sync Policy not applying correctly for UPN. [9320]  When synchronising users from Azure AD, the sync policy directory preference of Azure AD Master does not apply correctly to the UPN.  This has been fixed.

fix Groups with & in name cause error on groups page [8048]  When searching for groups, a group containing an & causes the search to appear to never end. This is resolved.

Below are the links on how to quickly update your V15 Environment - For any other version upgrading, please check out our Knowledge base or contact our friendly support team.

How to apply updates to Atria 15.x

How to update Private Environments

We’re pleased to announce that the following features and enhancements are now available, primarily bug fixes, but we have also introduced the underlying support of NCE License purchasing. For an early access test of this feature, please contact our support team to assist.

Improvements We've made continued improvements to our Microsoft Online NCE Interface - Specifically around the UI. We have also implemented initial underlying changes for the Purchasing of new Subscriptions.

Improvements We've released a Database Maintenance Job which can be implemented to reduce the amount of storage that is being used. Please reach out to our support for assistance in configuring this.

Improvements We've made continued improvements to our installer experience, specifically around service installations

We have also resolved the below issues.

fix We've fixed an issue with the ConnectWise Manage Billing Integration which could fail if the customer had greater than 25 agreements.

fix Resolved issues with the Microsoft Online Azure AD Sync which wouldn't synchronize Add-Ons in some scenarios

fix We've fixed some underlying issues with the Service Billing Summary page, primarily around customers not appearing for the service provider.

fix We've improved the Atria Job Runner UI Improvements to load correctly in certain scenarios.

fix  We've fixed an issue where when importing service schema's in some scenarios custom roles were reset.

fix We have fixed an issue with the RequestScheduler not functioning as intended in some scenarios. 

How to apply updates to Atria 15.x

We’re pleased to announce that the following features and enhancements are now available;

Improvements We've introduced a new Grid Component to the UI! This means that the Grids in place (Such as Subscriptions for Microsoft Online) can now be filtered/resized.

Improvements We've improved the User Creation field so it no longer prompts for Auto Completed browser results (Such as your current Username).

Improvements We've made continued improvements to our installer experience, specifically around application creation.

We have also resolved the below issues.

Fix Resolved issues with the Microsoft Online Azure AD Sync which wouldn't syncronize licenses in some cases.

Fix We've reverted a UserCN change introduced in Atria v15, this should change the userCN to be the users SAMAccountName instead of UserFullName. For the existing functionality of UserFullname, please contact support.

Fix Microsoft Online Subscription now supports Grandfathered/Legacy Offerings from Microsoft

Fix  We've fixed an issue where some scheduled tasks were not present.

How to apply updates to Atria 15.x

Hot off the press - Release 15.3 is available now for deployment!

New Feature Microsoft NCE Subscription Management - Phase 1

For Direct CSP partners, Atria brings you Microsoft Subscription Management - Retrieve and view all subscriptions, update subscription quantity.  Delegate management to Resellers and Customers.

Watch out for more NCE updates coming soon...

improvement PartnerCenter Offer Sync

This process has been updated to cater for NCE changes, versions prior to 15.3 will fail to update with a Conversion Failed error.  More improvements are coming to this area with coming NCE changes.

improvement Installer Process

We've added a number of fixes and improvements to installers - all with the goal of making updates easier for Atria administrators.  Includes fixes for updating to v15.x from v12.13.x

improvement PartnerCenter Test Connection Button

The PartnerCenter test connection has been improved, this now runs tests in parallel and returns more meaningful errors to help diagnose issues with PartnerCenter permissions.

improvement Indirect Provider Offers Update

For Indirect CSP providers, the catalog of products is stored in the Atria database, this catalog has been updated.

fix PowerShell Job Runner - Error handling when script is not present (9088)

If a PowerShell script is specified, but is not present on execution - the error message was shown as {message}.  This has been resolved and the message "Job Execution failed with No Script Present" is returned in the job results.

fix Password Expiry Date set to 1-Jan-1900 if password has expired (8475) 

Atria returns 1-Jan-1900 in the Account Settings when a users password has expired, this has now been updated to advise the password has expired, and to show the date of expiry.

fix Copy User function does not set password in Azure AD (9087)

The User Copy function was not setting the Azure AD password.  This bug has now been resolved.

fix AD Sync users can change password when CPNL flag set (9109)

A validation change has been made to stop users from resetting passwords when being synchronised using Atria ADSync from an external directory

fix Department field not being set in Azure AD at first provision (7171)

When creating users, the department field was not being set in Azure AD.  This has now been resolved.

fix Importing users incorrectly warns that users do not belong to current customer (9114)

This was caused by a domain name comparison being case insensitive.  This has been fixed and this error will no longer be displayed.

How to apply updates to Atria 15.x

15.2

A number of improvements have been made which will improve end-user experience and reduce wait times for commonly performed processes.  The net result is an improved user experience and faster turnaround of Atria initiated changes.

Multi-threading provisioning

We've brought back multi-threading to provisioning in 15.2, this means large request volumes from one customer will not cause as much delay in provisioning.  You can adjust configuration for individual provisioning engines as needed.

Provisioning Optimizations

An issue was found where provisioning rules were not being cached after being compiled, this causes every provisioning request to require more processing time. This has been optimized and individual provisioning times have reduced significantly.

Atria UI Performance

We have made caching adjustments to the UI which have boosted responsiveness, page load times are reduced. 

Delay in Edit User Control

In some scenarios the feature added to retrieve the last authentication time from AD was slowing the load time of the edit user control.  This has been optimised and caching introduced to speed load times and remove redundant calls.