Hey there!

In this release, we have focused on releasing our latest version of Microsoft Online.

We've made some fundamental changes within the Microsoft Online service at the backend, which should provide a much better user experience.

announcement Hotfix 1 - 14/04/2023 - Minor Fixes
We've released a hotfix to address a few issues, mainly with the upgrade experience if the Atria platform is running on multiple locales. Please see the extra fixes below

fix Database Upgrade - An issue regarding Content Translation DB table updating has been fixed.

fix Group Management - Object not set to an instance of an object - In some environments, when creating a new Group through Group management failed, this has been fixed

fix Microsoft Online - Group Management not loading - With some Azure AD Tenants, Group Management would not load. This has been fixed.

announcement Microsoft Online backend changes - Due to Microsoft deprecating the Microsoft Online and Azure AD PowerShell Modules and cmdlets in June, we've rewritten our scripts to now use the new Microsoft Graph Module.

One of our team members, Mark, has written up how he found the process of carrying out the migration between our older scripts to the newer cmdlets - For more, please see his blog! https://getatria.com/integrating-microsoft-graph-powershell-sdk-from-depreciated-microsoft-powershell-modules/

This is an important change - We've made this as seamless as possible, but please reach out to our support team if you have any questions or would like any further information.

fix Password Reset Page - We've modernised the end customer password management page within the platform. Please log any feedback with our support team if you have any further requests!

fix Installer Improvements - We've resolved some compatibility issues with the installation of the Web portal when running on Windows Server 2022.

fix Database trigger improvements - We've made a change to an underlying trigger which in some cases could cause fresh installations to run into issues when provisioning the root reseller.

fix Report UI Improvements - We've made some changes to the billing report to clean up the UI.

improvement Microsoft Online Improvements - Other than the MG Graph changeover, we've improved customer management with Microsoft Online. We've now changed the customer de-provisioning process to enable you to not disable subscriptions on deprovisioning, as well as introduced Group Filtering to our Nightly sync process.

New Feature Self Password Reset Improvements - Self Password Reset has been completely modernised and re-written. Please see our blog here or get in touch with our support team for a demo of this feature - Self-Service Password Reset & Email Validation (getatria.com) 

improvement Job Runner Improvements - We've tweaked the initially installed Job Extensions to contain the most used extensions. For more information on the job runner, please see here - https://support.automate101.com/portal/en/kb/articles/job-management-batch-processes 

improvement Service Billing Detailed Improvements - We've improved the Export to Excel Function to have added clarity regarding the "Added" field.

fix Dashboard Fixes - We've fixed an issue where in some timezones the Dashboard failed to load correctly.

fix Hosted Apps and Desktop Changes - We've identified various issues with Hosted Apps and Desktops since 15.12 which we suspect relates to a .NET upgrade change made in 15.12. We've now made changes to the service which should resolve many issues with the service. If you are continuing to have issues with Hosted Apps and Desktops after the upgrade please contact our support team.

fix Login Page Branding Improvements - We've made improvements to our Azure AD SSO Login page to have improved branding recognition when using a DMZ.

fix Hosted Exchange Mailbox Export Name Change - We've changed the generated Export name to clearly define what has been generated by the Atria System. Future Mailbox Exports are named Atria_{MailboxExportName}

fix User Impersonation iFrame changes - We've fixed an issue where sometimes the User Impersonation iFrame wouldn't expand correctly.

fix Microsoft Online - Group Management Fixes -  We've fixed an issue in some scenarios where Groups were not displayed due to domain ownership.

fix Microsoft Online - Password Generation Improvements - We've made a change where in some scenarios the generated temporary Microsoft 365 password did not conform to the standard set in the sync policy.

announcement We've additionally updated some underlying components of the platform - These are our UI Libraries, you may see some changes in the UI, please let us know if you have any suggestions or improvements!

New Feature Update Changes - We've introduced our "Update-OutOfDateComponents" function within Atria.Tools - This will automatically update the components for the platform, making the update experience simplified. For more information see here our Update Guide - https://support.automate101.com/portal/en/kb/articles/how-to-apply-updates-to-atria-15

improvement Performance Improvements - As outlined, we've been working on the underlying "Retrieving" of data within the platform - This is specifically seen on larger deployments, but the performance gains have also been seen in smaller environments. This is specifically around loading Customer Properties, Loading Users, Search, and more! 

improvement Microsoft License Purchasing - We've added various confirmation(s) to purchasing licenses via our Microsoft Online Subscriptions. The text on these can be changed through Content Management on the platform. The purpose of these is to advise the customers of the risks and costs related to purchasing a new Subscription.

improvement Service Billing Detailed Improvements - the 'Location' and 'Department' field are now present within the CSV Export 

fix Autotask Billing Sync fixes - We have resolved an issue identified with contracts not being found if they started if the billing terms crossed periods.

fix Redirection Management - You can now customize the endpoint when a session ends, to be able to send the user to another page.

fix Password Reset Branding Improvements - We've made the branding load clearer and more frequently on the Password Reset page. Stay tuned for more updates in this space!

fix Microsoft Online Sync Improvements - We've changed the local AD creation algorithm to cater to some more edge cases around users with long names.

fix External API Fixes - We've improved the error handling around authentication, as in some scenarios error code 500 was seen instead of 401.

New Feature Filter Users by Provisioning Status - You can now filter users by their provisioning status! This is located with the rest of the Filtering Settings on the Users page.

fix Microsoft Online Customer Service - We've fixed an issue where the Azure AD Service was unable to be provisioned due to a serialization error.

 FIX Usage Data - Scheduled Task not completing - We've re-written the affected script to complete in a reasonable timeframe when pulling Usage Data from Hosted Exchange environments.

improvement Hosted Exchange Improvements - We've made multiple changes, specifically around improving Group Management. As well as fixed an issue with Access Permissions for Mailboxes not being removed correctly.

improvement Installer Fixes - There are primarily fixes in the Database upgrade part of the process.

improvement Hosted Apps and Desktops - We've resolved an issue that would prevent you from loading a large amount of offerings in Offer Management 

improvement Azure AD Sign in - We've improved the Functionality to target users more accurately. 

improvement Microsoft Online - Service Plans have been fixed for E1, E3 and F1 Licenses to be more accurate. If Service Plans are out of date for other License Types, please contact support.

Hey There!

The latest update to Atria, Version 15.11 is now generally available! 

We've made quite a few changes under the hood, including a lot for supporting our upcoming new Workspace service! We're really excited to be able to show this to you more in the coming weeks, but for information on this service or maybe even a sneak peak, contact our support team.

We have additionally been doing a lot of work in the background regarding our default configuration, plus updating the latest versions of some underlying frameworks. We are also introducing a concept in the Database called Temporal Tables - This will additionally be an enforcement of our minimum requirements for V15 of at least SQL Server 2016.

There has also been various improvements to the systems security across the board, including the system being upgraded to .NET 6.

Once again, it might seem as if there isn't a lot of changes in this patch - But you'll see much more in future releases as we've laid the foundations for future changes.

announcement By default, we are now configuring the platform with HTTPS by default. If you have any concerns, please reach out to our friendly support team.

We have additionally migrated core frameworks to later versions, as well as made other underlying changes to the platform to improve performance and security that are not listed below.

Below are the fixes and improvements made in this patch.

New FeatureEnable users to login to Atria using Azure AD [9366] - In certain scenarios, you may want your users to be able to log into Atria with their Microsoft365 Account without having the Microsoft Online service. There is now a checkbox with the Azure AD Service to enable this. For more information, contact our support team.

improvement Update installers to install Web Server in DMZ [9512] - We've enhanced our installers to support setting up Atria's webserver on a DMZ. For more information, contact our support team.

improvement Migrate Remaining packages to .NET 6 [9445] - The remaining packages on .NET 5 have been migrated to .NET 6.

fix Find Service Access Level Groups error on customer service deprovision [9499] - This issue has been resolved

fix Microsoft Online - Sequence contains no matching element when customer isn't domain owner [9183] - This issue has improved error handling to indicate where the domain is owned.

fix Deploy Agent Fails on creation of Certificate [9526] - This issue has been resolved.

How to apply updates to Atria 15.x

How to update Private Environments

 fix Microsoft Online - Item with the same key has been added [9510] We've added improved logging and a fix for this issue. If this continues, please reach out to our support team

fix Microsoft Online - Failed to retrieve objects from Exchange [9415] We've improved the error handling to correctly display the reasons why objects are failed to be retrieved from Exchange to assist in troubleshooting.

FIX AzureAD - Invalid domain if TLD is not .com [9465] We've fixed an issue where an .onmicrosoft.com domain was expected but in some geographic regions there is the possibility such as .onmicrosoft.de. We've improved the code to handle these conditions

fix AtriaWeb - Search bar in modern UI errors out when Enter key is pressed [9503] We've fixed a bug which could cause the UI to error when using the search bar in some scenarios.

fix Improved Performance of vw_PasswordExpiry [9497] We've improved an underlying stored procedure used by the "Edit User" frame within the UI. This has improved performance in some scenarios.

improvement Fix Dashboard responsiveness for mobile/table [9394] We've fixed an issue where the Dashboard didn't automatically re-render for mobile.

improvement Remember paging setting on groups and distribution groups page [9343] We've made an improvement to the older Group Management and Exchange management page to cache the paging setting.

Hey There!

Atria 15.10 is now generally available! We've got a couple of well needed fixes for provisioning, And more enhancements around the Microsoft Online Service.

Below are the fixes and improvements made in this patch.

Hotfix Update 7th September - We've released an update for Atria.Tools and the Citrix Service - This is to improve the installation of Atria V15 and add Citrix Reseller Service provisioning fixes.

announcement Our Microsoft New Commerce experience support is officially released! This means that the feature is no longer toggled, and is available by default for all Tier 1 consuming Microsoft Online. For more information, please see our KB - https://support.automate101.com/portal/en/kb/articles/microsoft-new-commerce-experience-in-atria

NEW FEATURE Azure AD Only Login Page [9362] Some clients require Azure AD Only authentication into Atria. This means that you can now have an exclusive page without the old AD Authentication and use Azure AD for SSO.. For more information, contact our support team.

IMPROVEMENT Default setting for generated usernames [5668] For Private AD Customers, the Customer Short code is no longer appended to users SAMAccountName.

IMPROVEMENT Provisioning Rule Improvements for AD Replication [5650] When provisioning, there is a potential for provisioning failure for the user not being found. This was typically due to the two requests being on different Domain Controllers (Typically Exchange). We have now updated the rules to use a singular domain controller throughout the provisioning process.

improvement Subscription Management Permissions moved from Microsoft Online to Azure AD [9364] For License Management for NCE, the permissions have been moved from Microsoft Online to Azure AD. If you already had these permissions within your Custom Security roles, these have been migrated for you.

fix Error on Grant Network Service Permission during install/upgrade on a different locale [9369] With some OS languages, when upgrading some installer steps failed. This has now been resolved.

FIX After DB upgrade, custom security roles loses menu permissions for service billing [9351] After an upgrade, in some scenarios Custom Security Role permissions for billing were removed. This has now been resolved.

FIX LastUpdated on Get-AtriaComponent not updated after upgrade [9341] After the next upgrade, Atria.Tools will correctly show the last updated date.

FIX DNS - UNIX BIND - Provisioning DNS zone doesn't pick up the secondary server's IP addresses [8411] For customers using DNS bind, Provisioning has been resolved to correctly allocate the secondary server's IP addresses.

How to apply updates to Atria 15.x

How to update Private Environments

Hey There!

Atria 15.9 is now generally available! This is a smaller hotfix, specifically around the Microsoft Online Service.

Below are the fixes and improvements made in this patch.

fix Microsoft Online User Plan Fixes [9247] We have resolved an issue with the allocation of User Plans for Microsoft Online. This has also resolved other issues where you may of been unable to un-license users, or many other User Plan related issues.

fix Removal of Deprecated Resource [9361] When creating the Microsoft Online authentication, we have changed the required Azure AD Scopes - There will be no impact for current customers, but has changed for new Application Registrations.

fix  Exchange Online Deprovisioning [9363] When Deprovisioning Exchange Online, in some scenarios it failed with the error "At least one user plan must be selected". This has been resolved.

IMPROVEMENT Remove Sync Option from Azure AD Customer Service [9363] We have removed the "Sync" option from the Customer Plan of Azure AD. To access this button, you will now access it through the "Services > Microsoft Online > Azure AD Sync menu. For any questions on this, please contact our support team.

How to apply updates to Atria 15.x

How to update Private Environments

Hello There!

We have some great news to share - Atria 15.8 is now available!  This update is primarily to fix bugs and to add further improvements to our NCE experience.

New Feature Microsoft NCE API - Microsoft NCE licenses can now be managed via the External API. This includes retrieving, purchasing and updating current quantities of licenses. 

improvement Catalog Improvements for Microsoft NCE.  We've juggled the backend of the NCE experience to make it faster, as well as improved the synchronization to fix some issues in the data.

fix Export to Excel - Include City and Country [6800] When exporting the customer list to Excel, it now includes the City and Country properties

fix Location Creation improvements [9266] When creating a new location, you can now rename the primary OU to be different from "Customers".

fix New customer service admins role fixes [9235] When a new customer is created, the first  Service Admin user is given no custom roles by default.

fix Improvements to External API Customer Provisioning [9167] When new customers are created by the API, more underlying values are set correctly.

fix Sync policy improvements to support duplicate Prefixes. [9348] In some scenarios, customers will have two users with the same username prefix (I.e. before the @ symbol) with different domains. Within the sync policy, you can now configure this to create new users instead of trying to join the users together.

Below are the links on how to quickly update your V15 Environment - For any other version upgrading, please check out our Knowledge base or contact our friendly support team.

How to apply updates to Atria 15.x

How to update Private Environments

Hello There!

We have some great news to share - Atria 15.7 is now available!  Aside from bug fixes and minor improvements, we have some new features we think you'll love.

New Feature Atria Dashboard.  One of the most exciting new features is the new Dashboard page.  We have some starter components on the dashboard, but would love to get feedback on information you'd like to see next.  

New Feature   Microsoft NCE Catalog and Create NCE Subscription .  Your customers and resellers can now easily create their own subscriptions from your own shortlist of NCE products.  Your service desk and sales staff can also quickly add and change subscriptions across tenants without any need to login or wait for PartnerCenter.

New Feature Default Homepage.  Each Atria brand can now be configured with a default homepage.  Users with a homepage set on their brand, will be diverted straight to this URL after login.  

improvement Default Subscription Filters Updated.  By default Suspended and Deleted subscriptions are now filtered out of the default subscriptions list.  Users can still see suspended and deleted subscriptions by adjusting the filters on the grid.

fix Autotask Error when no SLA selected. [9293] Atria Autotask integration fails to update contracts if the customer contract does not have an SLA.

fix Installer Fixes [9275] Resolution of minor issues found when upgrading from 12.13 to 15.x

fix Timeout Issue with Shared Mailboxes [9245] Fix applied to stop timeouts occuring while waiting for Microsoft APIs to return Shared Mailbox info.

fix Hosted Exchange Provisioning Error [9167] Occasionally AD replication can cause provisioning to fail when reprovisioning a user with Exchange.  Code has been updated to make this more resilient.

fix Sync Policy not applying correctly for UPN. [9320]  When synchronising users from Azure AD, the sync policy directory preference of Azure AD Master does not apply correctly to the UPN.  This has been fixed.

fix Groups with & in name cause error on groups page [8048]  When searching for groups, a group containing an & causes the search to appear to never end. This is resolved.

Below are the links on how to quickly update your V15 Environment - For any other version upgrading, please check out our Knowledge base or contact our friendly support team.

How to apply updates to Atria 15.x

How to update Private Environments