Happy New Year Atria Users!

Short and sweet update today - But with some very exciting fixes.
Thur 8th Jan - If you received multiple emails about this release - We apologise! We are investigating this with our vendor now to resolve this issue.
Fri 9th Jan -Our vendor has identified and rolled back the change that caused the release note announcement email to be sent multiple times. We’re really sorry for the inconvenience this caused, and we’re working closely with them to make sure it doesn’t happen again.

New Features

New Feature MCA Acceptance - For Tier 1 Clients, you can now accept a clients MCA directly within Atria.

Changes

fix We have made various changes to the Workspace Import Process to be more robust.
improvement We have made a change to the Service Billing Detail page which resolves a blank loading screen for larger clients.
fix We've fixed an issue with Microsoft Online where error handling in the old UI was not showing the correct error.
fix We've fixed an issue with Microsoft Online for Private Environments where always set immutable ID failed in some scenarios.
fix We've fixed an issue with Private Item Creation in some scenarios not creating an item.
fix We've fixed an issue with the Workspace API where in some scenarios the API would not accept the request.
improvement We've removed the search bar on the Configuration Page.

This release focuses on Workspace reliability, provisioning stability, and admin efficiency.

We’ve introduced new bulk management features, refined security handling, and delivered major performance improvements across Microsoft Online.

HOTFIX 1 (15.29.1.2)

improvement We've resolved some issues relating to Hosted Exchange in relation to the security Changes. Please contact our team if you have already upgraded and are having any issues.

announcement One-Off Upgrade Changes
To install this upgrade, if you consume Workspace, File Sharing, Hosted Apps and Desktops or Citrix services - An Additional script is required to be ran. This is outlined in the below knowledge base article - Atria File Share Permissions - Manual Update Task
The script is only required for the first time upgrading to 15.29 or later. After this has been ran it does not need to be ran again.


announcement Security & provisioning - Service accounts now follow least-privilege principles, Please contact our friendly support team if you have any questions prior to upgrading.
New Feature New UI enhancements - multi-user selection, bulk provisioning, and audit history filters make day-to-day admin tasks faster and more intuitive.
improvement Performance boosts - faster Microsoft Online syncs and subscription pages, improved logging, and smoother API responses.
improvement Workspace improvements - more accurate search, responsive menus, consistent tagging, and cleaner script handling
improvement Directory & sync reliability -better AD import accuracy, support for Cyrillic characters, and consistent password sync behavior.
improvement API & integration quality - clearer error messages, better Swagger examples, and new support for BillingID in customer data.

New Features

New Feature Audit history in the new UI now supports filtering by type, action, and date.
New Feature Service tiles show a clickable user count that takes you to a pre-filtered user list.
installer Installers now minimize service account privileges to the least required.
New Feature Added EXO-related types to the default workspace item type.
New Feature Multi-user selection, provisioning, and other bulk actions are available in the new UI.
improvement Error handling on user and customer screens in the new UI is clearer and more consistent.
improvement The Get Customer-Data API now returns BillingID.
improvement Swagger examples for the External API are updated and easier to follow.

Workspace

fix Left-Alt no longer toggles checkboxes unexpectedly on the reseller workspace service.
improvement Searches under a customer now return the right items and exclude unrelated groups.
fix Opening a workspace item from a group link now shows the correct item every time.
fix Group membership management correctly identifies the “Default Access Level” user plan.
fix Importing workspace items from M365 no longer reports items as “already exists” incorrectly.
fix Adding an item with properties no longer causes a null reference error.
improvement Changing a customer plan updates the view immediately—no page reload needed.
improvement Role item selection now tracks your choices accurately and consistently.
improvement Workspace list tag fields are now consistent with the rest of the system.
fix Script management handles deletion when a script path no longer exists.
improvement Script uploads support new script types
improvement If you have already input your MFA code in the past 15 minutes, you will not be prompted to do so again on the Script Management Page.
improvement The user switcher is responsive and adapts to window size changes.
improvement The burger menu displays correctly across varied browser sizes.
improvement The “Users with Role” tab sorts more intuitively and surfaces selected users first.
improvement Item loading messages are clearer and more accurate.
improvement Tag fields now allow selecting from existing tags instead of freeform text.

MSOL / Microsoft Online

fix Updating pending subscriptions succeeds and provides clear feedback when issues occur.
fix Mailbox delegation on on-prem synced shared mailboxes works without errors.
fix Forwarding to mail-enabled groups is supported and remains saved correctly.
fix The License Requests page loads even when the parent customer lacks AzureAD service.
improvement Nightly syncs are more efficient for “Include Groups,” reducing latency under load.
improvement The Subscriptions page loads reliably and faster
fix Offer management shows an accurate list of products.
fix The Microsoft Connections page opens as expected.
fix The direct app registration script now returns an Exchange refresh token.
fix UPN updates in Atria correctly reflect in AzureAD when AzureAD is the master directory.

Security & Provisioning

In this release, we are removing our current security setup for the service accounts and replacing this with modern least-prilleged prinicples. This does have a risk where custom provisioning rules and custom services could run into issues. We would recommend updating test environments before proceeding, or discuss with our friendly support team on how to appropriately test. This is a very large architectual change for our product, so we expect minor issues to be raised. We have the ability to roll back the changes if you contact our support team if it is not working as intended.

fix New user provisioning proceeds without “LastPwdSet” or “Password never expires” conflicts.
fix Setting “Password never expires” no longer results in access denied errors.
fix OU path changes no longer cause provisioning failures for resellers.
improvement The default environment name on clean install is set correctly.

User Management & Directory

improvement The user management page starts with “All Users” instead of an immediate service filter.
improvement Tag searches on user details match exactly what you type.
fix User directory imports pull the correct mailAttribute and all managed AD attributes.
fix The AD user sync job runs with the correct configuration.
fix AD sync handles Cyrillic characters and detects password changes correctly.

Jobs & Reporting

Ever seen an error message say 'See More' on the error message and not actually let you read more? No more!
From 15.29 you will now be able to see better errors within the platform, which will help you and our support team with any issues faced. We have also fixed minor issues with the billing reporting pages.

improvement Job run statuses update in the UI without needing a page refresh.
fix Service billing reports display correctly for customer admins in all supported environments.
fix Bill processing no longer fails due to invalid billing rule WHERE clauses.
fix Service billing rule descriptions remain stable after opening a rule.
fix Service billing rule table views no longer shift after opening a rule.

API & Integrations

We've made some minor changes to fine tune the APIs within Workspace and the general API. This should help customers be able to interact with the API clearer.

fix The roles API returns clear errors when a workspace isn’t provisioned.
fix The “get roles” endpoint returns appropriate error details when needed.
fix Assigning public items to customers works reliably when the customer is provisioned.
fix Removing items from workspace roles now returns meaningful error responses when issues occur.
improvement The -isDefaultSelect flag is applied correctly across workspace APIs.
improvement APIs consistently return “remote execution failed” when WS is unavailable.
improvement Error reporting is standardized for unprovisioned workspaces.

It's a big one!

We've added a long requested feature of Direct Connection to Microsoft 365. This means that you can connect directly to Entra ID Tenants without the need for a Partner Center Relationship.

We've also made large back-end changes to Workspace. We released our API in 15.27 for Workspace, but with customer feedback we have improved and changed most if not all methods to provide a better experience.

We've made large performance changes to Workspace to speed it up even more, and performance changes to Microsoft Online which should be more reliable as well. We have a few long requested features fixed as well, such as the Bulk User Import file being changed on upgrade.

We've added some new Dashboard Features that means it can call out to external APIs to provide your customers a clear view across their wider ecosystem or other external systems that Atria depends on. Watch out for a new blog on how to make the most out of this feature!

HOTFIX 2 (15.28.2.5)

fix We've fixed an issue where in some scenarios the MFA prompt was not shown on password reset. This did not mean that users could reset their password without MFA, it meant they were unable to proceed during the wizard.
fix We've fixed an issue where Custom Icons did not show within the Workspace User Service
fix We've fixed various issues with sorting within the grids for Workspace. Selected Users are now shown at the top of the grid instead of throughout.
fix We've fixed an issue with the Microsoft Connections page where a Tier 2 Connector showed invalid values.


HOTFIX 1 (15.28.1.13)

New Feature We've added a 'Dashboard Management' page under the configuration to make changing the dashboard easier than ever!
fix We've fixed an issue with the Workspace Items API not accepting null array of items.
fix We've fixed an issue where the DirUserResName was unable to be updated via API
fix We've fixed an issue where Roles were only returned via API if they were enabled on the user rather than if they were available as well.
fix We've fixed some further issues with the new dashboard components.

New Features

Dashboard Changes

We have added many new components to be added to the Dashboard. This involves giving the components the ability to call external APIs and show data to customers/resellers.

Microsoft Online - Direct Connection

We now support a 'Per Customer' Model for Microsoft Online. This means that you can connect to individual tenants without the Partner Center and manage the clients Users, Groups and more. 

New UI Improvements

As per our previous releases - We are really looking forward to feedback regarding our new UI. If you have any feedback please reach out to our support team or your account manager to provide feedback on the new UI.

improvement We've changed the new user creation process to be a guided workflow
improvement We've added quick user access within the new UI to quickly switch to the next user, previous user, or a dropdown to quickly hop to another user.
fix We've fixed an issue where in some cases the new UI would fail to load saying '0 users' are present.
fix We've fixed an issue on the Self Service Password Reset page where text would be overwritten in high latency environments.

Fixes

AD Sync

fix Fixed an issue with the truncation of SAMAccountName's if they contain Cyrillic characters
fix Fixed an issue with synchronisation of users if their attributes contained Cyrillic characters

Citrix DaaS

fix Fixed an issue with Auditing where Disconnects were sometimes not logged

Microsoft Online

fix We've fixed an issue with Email Forwarding not retrieving the correct attributes
fix We've fixed an issue with Exchange Online Application consent not being accepted in some scenarios.
fix We've fixed an edge case of Guests being syncronised even though 'Exclude Guest Users' was selected
fix We've fixed an issue where User's were failing to sync if their manager wasn't synchronised first.
fix We've fixed an issue where the Microsoft Online service sometimes doesn't return failure on custom script failure.
fix We've fixed an issue where the custom action MSOL Run Customer Script did not return arrays properly.
fix We've fixed an issue where you cannot set a forwarding address against a user
fix We've fixed an issue where Customer Domains always returned 'Verified' in some scenarios.
fix We've fixed an issue with the sync process if a user exists in AD with the same UPN Alias is used as in Office365 but with a different full UPN.
fix We've reviewed our Application permissions and have removed the permission for 'AuditLog.Read.All'.

General Changes

fix We have fixed an issue in the new UI regarding SAMAccountName Generation creating invalid values.
fix We've fixed an issue with the Customer OU Description not being set on Customer Provision
fix We've fixed an issue where sometimes you could still interact with the new UI before being logged out.
fix We've fixed an issue where if you pressed select keys within the Services/New UI you would be moved to incorrect text fields
fix We've fixed an issue with the Mail Attribute in AD not reflecting a new Primary Email Address
improvement We've added a horizontal scroll bar on the new UI if you are connecting on a small screen.
We've fixed an issue with the new UI where the Service Provider Administrator role could be removed from the user in some scenarios.

Workspace

We've done a lot of changes behind the scenes for Workspace - Not all are listed here, but overall a lot of improvements should be seen!

fix We've changed the User Provisioning interface to prevent the ability to provision an item in a failed state
improvement We've added error handling to prevent adding duplicate items to a list via the API
improvement We've made errors more consistent across the REST API
fix We've fixed an issue where Script's did not run on Private/Remote Shared Environment's
fix We've fixed an issue where Items would show as 'In Progress' Even though provisioning has completed successfully
fix We've fixed an issue where Workspace fails to provision if MSOL isn't configured
fix We've fixed an issue with Workspace Import not finding customers OU correctly.
fix We've fixed various issues with 'Manage Group via Workspace' from the Microsoft Online Groups interface
fix We've fixed a visual issue in the Provisioning Request Log where it shows failure if the provisioning is done via the REST API.
fix We've fixed an issue where in some scenarios allocating the item to a user via 'Customer Workspace Item's' did not add the user to the group
New Feature We've added a new feature on the 'Customer Workspace Items' screen to be able to re-provision individual items
fix We've fixed an issue where groups could not be imported with the SAMAccountName and CN are different it would prevent you from importing the group.

REST API

improvement We've made major changes across the whole REST API to be more consistent across all endpoints.
New Feature We've added a new API to get Provisioning Request History
New Feature We've added a new API to get a full Provisioning Request Hierarchy (I.e. Retrieve results that are child requests)
New Feature We've added a new API to get a Provisioning Request history for a specific Request ID
New Feature We've added Workspace Role APIs for Adding/Removing/Creating Roles

Hello Atria Users!

announcement HOTFIX - 15.27.1
improvement  We have released improvements to the Workspace API within this version - This includes fixes to various functions.
fix We have also fixed an issue where under high latency, some text fields would overwrite themselves during typing.
fix We have fixed an issue where preferred language is not saved for customers

New UI Improvements

New Feature We've put in place a new user creation method - This simplifies the experience creating new users. We'd love your feedback on this!
improvement We've improved navigation between pages
fix We've fixed an issue with columns not being configurable - You can now control what data is shown for Customers and Users within the new UI. Please see our documentation for more information here
improvement You can now review changes on a Customer before provisioning changes. We look to apply this to Users in the near future. This should prevent unwanted changes and give an additional review process about what will change before provisioning.
New Feature We've added Audit History to Users
New Feature We've improved the Audit History with filtering

We have also made various miscellaneous fixes in relation to the new UI.

Workspace Changes

New Feature We've introduced a new REST API for managing Workspace for customers. This is currently still undergoing development, but an initial first phase has been released. Our documentation for this is located here - https://docs.getatria.com/docs/developer/api/api-endpoints/services/workspace

We have written PowerShell wrappers for the REST functions to make them easier to use. For full feature development, you are welcome to use the Swagger interface located on your environment to interact and learn the APIs. If you have any questions or queries about our API, please reach out to our support team or your account manager.

New Feature We've added the ability to create Customer Only Items for Shared Resources within Workspace
fix We've fixed an issue with Customer Service Deprovision potentially removing more groups than it should
fix We've fixed an issue whereon Customer Item Deprovision the item was still unable to be deleted even though it wasn't in use


Microsoft Online

fix We've fixed an issue with Shared Mailboxes not being able to forward to other users and not accurately retrieving information from Microsoft 365
fix We've fixed an issue with User Forwarding not being able to forward to other users and not accurately retrieving information from Microsoft 365
fix We've fixed an issue with MSOL Run Customer Script erroring in regard to an AadAccessToken
improvement We've improved performance and migrated ScriptRunner to the new PowerShell Manager
improvement We've made changes to depreciate AzureAD and Microsoft Online PowerShell module being used within Custom Rules as per Microsoft's depreciation of these modules.
fix We've fixed an issue where during a differential sync in some scenarios the job did not complete cleanly


Citrix DaaS Session Monitor 

New Feature You can now export users to CSV for historical data analysis
New Feature You can now Disconnect users instead of logging them off directly from the session monitor
New Feature You can now filter users based on various columns within the Grid
fix We've fixed an issue relating to the Graph not showing data.
improvement We've also made improvements for the Session Monitor pulling data from Private Environments running CVAD in their own instance.

General Changes

fix We've fixed an issue where Self Service Password Reset was not functional if the character requirements was > 20 characters
fix We've fixed an issue in relation to temp user creation on AWS Managed Directory
fix We've fixed an issue with being unable to move customers due to deprovisioned services
fix We've fixed an issue with Workflow erroring due to being unable to save an attribute
fix We've fixed an issue with components not rendering if a period was within a column name returned from the stored procedures
fix We've fixed an issue where Dashboard's could sometimes incorrectly load if you had multiple custom dashboards.
fix We've fixed an issue where Dashboard's did not query new data if moving between two dashboards.
improvement We've reworked some underlying shared tables to improve database performance. This should be reflected in larger deployments with improved performance.


Installer Improvements

fix We've fixed an issue when trying to update the Directory WS when a domain is read only
fix We've fixed an issue with the Database update which would error on a trigger already existing.
fix We've fixed an issue with extra information being unnecessarily logged within the Web Form Update.
fix We've improved error handling surrounding invalid credentials when trying to initially run installers to update

Hello Atria Users!

We do apologise for the delay in getting this release out. We have exciting changes regardless!
The big changes in this release are...

improvement Reworked New UI - Please take a look and provide any feedback to our team. We have changed the layouts of most pages to make more sense, our Customer Success Team is going to be reaching out for another round of feedback, so please look out for an email or get in touch with our team to provide feedback.

This also means that some of our Grids within the system have changed - For example Workspace Items, or the Jobs page, now have a new Grid.

improvement .NET 8 Upgrade - We have migrated our core systems from .NET 6 to .NET 8 - Our installers will take care of this, but you should see performance improvements across the board for this change.

improvement Microsoft Online - New Backend API Runner - This is a complex change, but this now means that each request for a customer is sent within the same session. Previously, if you created a new user and then modified the license on the other, our code would do two separate connections to Entra ID. We are now passing multiple requests to the same connection, meaning that if you mass provision users, it will be noticeably quicker. This also means if you move between configuration pages (I.e. Shared Mailboxes to Resource Mailboxes) it will load 10x quicker.

Now - Onto General changes!

Installer Improvements

fix Fixed issues with Certificates upgrading DMZ Web Servers
fix Fixed an issue with the AD Sync Installer requiring changes to registry
fix Fixed multiple issues with Remote Environments Installers relating to secrets
fix Fixed multiple issues with Database upgrading with Encryption with .NET 8
fix Fixed an issue with the installation of WorkspaceWS in regards to Authorisation Rules
fix Fixed an issue with Remote Environments migration to gMSA accounts for the update client
fix Fixed an issue with ConnectionString formatting

Workspace

improvement The Workspace API is still under development, but in 15.26 we have released the ability to import and reimport Private Workspace Items for customers. Stay tuned to see our updated documentation surrounding this function.
fix Fixed an issue where Items were unable to be added to the customer on first provision
fix Fixed an issue with allocation of items to users in some scenarios

Exchange

New Feature Added umlat support - Enabling characters such as ß to be used within Email Addresses for users


New UI Improvements

New Feature Introduction of 'New User Creation' Workflow - Simplying the setup of newusers
New Feature Review Changes - On Change of Customer or User, you will now see a popup to 'Review' Changes before applying, this can also be toggled to disabled overall to remove this function.
New FeaturEPassword Generation Functionality on user creation
New Feature Updated Provisioning Logs for error troubleshooting on Customer/User interface
improvement Updated Interface for Customers
improvement Updated Interface for Users
improvement Major changes to filtering and searching throughout all new UI pages
improvement Improvements made to responsiveness of Services
improvement Improvements to impersonation on new UI
fix Fixed various bugs with the new UI

Citrix DaaS
improvement Improved Error Handling for CVAD
fix Fixed an issue with the Citrix Sessions Dashboard not showing users

Hello Atria Users!

I hope everyone has had a good break over the Christmas/New Year season - We've got a feature packed release for you!

We’re excited to announce the first public test of our new UI, currently available only to Service Providers and their respective users. Your customers will be unable to interact and see the new UI, this includes resellers. You can toggle this new interface on or off to share your feedback. We encourage you to explore the updated Customers and User pages—your input is invaluable! Please send any feedback to feedback@getatria.com, reach out to our friendly Customer Success team at support@getatria.com, or contact your account manager.

Thank you for your collaboration in helping us improve! Please keep in mind this new UI is a work in progress and may change over time, so every bit of feedback counts. Your input, no matter how big or small, positive or negative, is always welcome.

New Feature New UI! - Our first beta release of the New UI has been released in 15.25. This is currently only available for Service Providers within the platform. This is toggled on the 'My Account' page which will then change the way you access Customers and Users. As said in the introduction - We would really appreciate your feedback, so please take a look and let us know. For more information on how to access this, please see the KB here - How to Use Atria's New UI | Atria Docs

New Feature New Documentation Site - Not directly released to our software, but we have done a massive overhaul of our documentation. This is currently still a work in progress, but the first release of documentation is live. Please take a look at our new site; We will be continuning to update the docs in the coming weeks. For more, please take a look here - Atria Docs | Atria Docs

General Changes / Improvements

New Feature We have introduced a new feature on a Customer where you can limit the amount of users that can be created within that customer. This is a numerical value and will prevent users being created over the limit.
fix XML API - We have fixed a bug where the XML API would incorrectly return 'Internal Server Error' instead of a relevant error message.
fix CSV Export - We have fixed an issue where the CSV Export does not support the 'ß' Character
improvement We have introduced better auditing with Customer Move to be tracked via Generic Audit
fix We have fixed many issues relating to Tags within the platform
fix We have changed the interface of many grids throughout the platform to be in line with the new UI.

Workspace Changes / Improvements

New Feature Customer Level Workspace Items - This is a new toggle available on an Item. This will only create an item for a customer and will not show within any User Menus - This enables you to create resources that are not directly related to users, but can still be provisioned via Workspace.
New Feature We have implemented a new feature to be able to re-run an import for a group via the REST API; Meaning a group can be 'Re-Imported' and the user membership will be updated to reflect Active Directory.
fix We have fixed an issue where items could be allocated to users even though the users do not have the service
fix We have fixed an issue where Azure AD Items could be allocated to users without an identity in Azure AD.
fix We have fixed an issue where the AzureADUserId was not passed through to Workspace Service Deprovision
improvement We have improved support of Template Users for Workspace
improvement We have implemented an override for Microsoft Online Group Management for Workspace enabled groups

Hello Atria users!

We are excited to announce the release of Atria v15.24. In this new release, we have focused on performance improvements as well as some underlying changes for how our platform could be setup to run.

New Feature  Workspace - Distribution Group Management

We now support Azure AD Distribution Groups, as well as Local AD Distribution groups. This means that Workspace is now your 'One Stop Shop' for Group Management for Cloud and On-Premise.

improvement  Workspace Performance:

We have re-written how Workspace interacts with Entra ID and the On-Premise Domain - This has increased group allocation expontentially, which means that user provisioning and customer provisioning is drastically sped up.

New Feature Core Platform Changes - Ability to run Atria with gMSA Accounts

Atria now has the ability to run with gMSA accounts - This means that the installers will create a gMSA account and use this instead of the standard user accounts. This can be configured during an upgrade process and will update in future using gMSA accounts.

Additional Workspace Changes

improvement We have improved the responsiveness of the Workspace Items Page
fix We have fixed an issue with regards to the Microsoft Online Group Import not applying labels
fix We have fixed an issue which prevented Icons from being uploaded to Workspace

General Fixes

fix We've fixed an issue with the Customer Hierarchy page not working on 15.23
fix We've fixed an issue with the File Sharing service regarding inheritance
improvement We've updated Atria to use the latest PS Modules for Entra and Graph
fix We've fixed an issue with users not always being put into ServiceAdmins groups in AD
fix We've fixed an issue where the Offline Address book can fail to be created in some scenarios
improvement We've added a new flag to prevent the root customer from being disabled
improvement We've added a new dropdown when creating a Shared Mailbox to select a new Primary Address
New Feature We've added the ability to write custom billing logic - This means that custom services can now be made in more detail and get advanced properties out - For more information please contact our team.
improvement We've changed the Automated License Reporting to take into account users with multiple Desktop Services (I.e. HaaD + Workspace)

What's next?

New Feature Workspace API

We have made good progress on the new REST API for Workspace. The expected first release for this is 15.25 which should hopefully be out by the end of the year.

The First release of this will contain

Customer Provisioning
User Provisioning
Workspace Item Import for Private Groups within Active Directory
Workspace Item Re-Import (For reconcilling against a local domain - So the same group can be 'Imported' again to provision to users who may of been changed within Active Directory.

For any more questions or a quick demo from our team, please contact our friendly support team.

Hello Atria users!

We are excited to announce the release of Atria v15.23. In this new release, aside from the usual fixes and improvements we have focused on making Workspace easier for you to set up and use.  

New Feature Import Workspace Items from Azure AD

Workspace makes access management easy for your customers, but getting Workspace setup for existing Azure AD groups hasn't been so easy. With this release you can now import any existing Azure AD group (Microsoft 365, Distribution Group or Security Group) into Workspace from right within the Azure AD group management page.  Not only does it create the Workspace Item, it will also auto-provision any users with group membership into Workspace.  So now you can manage membership of Microsoft Teams, Distribution groups, M365 groups - all through Workspace.

New Feature Workspace Analytics:

We've added a simple reporting feature which allows you and your customers drill into your Workspace data.  Find out who has access to what, or what your users have access to.   Workspace Analytics allows you to publish default reports, change columns and grouping and save the report configuration.  Want to do more analysis ?  A CSV data download is also provided.

improvement Jobs UI

We've added a few tweaks to the Jobs management UI to make it more usable, grid spacing has been fixed, an issue related to deleted user accounts has been resolved and issues related to the time zone used for run times has been cleaned up.  

improvement Customer Hierarchy Performance Improvements

The Customer Hierarchy page was slow to load in situations where there were many thousands of Customers.  We have now improved the load process to load on demand and have removed the "Customers 1-X" grouping mechanism.  It's now faster to load and easier to use, even when 10,000+ Customers exist.

improvement Citrix service provisioning is very slow if large number of files exist for a customer.

The provisioning process has changed to only apply permission changes if they are required, this can make provisioning dramatically faster when large volumes of folders/files exist.  

fix Microsoft Online Availabilities

A failure to get availabilities occurs when multiple Partner Center Connections are configured to different Microsoft Regions.  This has been resolved.

fix Platform Customer Delete

Under some circumstances an error occurs while deleting Customers with Workspace.  This has been resolved.

Whats Next

Our next Release (15.24) will be in approximately 4 weeks' time, alongside more fixes and improvements we are working on modernisation of core Customer and User management functions, this also includes a number of REST based API's.  If you are interested in previewing or want to provide us with your requirements - please ask support and we'll be keen to discuss.

Hey there!

We've got a lot of changes this month - These changes are mostly quality of life improvements, while we are still making changes for the new UI.

HOTfix 15.22.0.286 has been released - This fixes an issue with customer deprovisioning if the Workspace service is not enabled - Apologies for the inconvenience caused!

Workspace
New Feature You can now correctly manage Mail Enabled Security groups within Azure AD. We are looking to have Azure AD Distribution Group management in release 15.23.
New Feature Sort Ordering - You can now configure an order for Item Types and and Items to be shown via the User Interface.
New Feature Workspace Items - UI Improvement for Roles when assigning to users, you can now expand a role to see what Items are included.
fix Workspace - Mail Enabled Security Groups cannot remove members - This issue has been resolved


Bug Fixes / General Enhancements

fix HostedApps plans get allocated incorrectly when reprovisioning a user
fix sp_BillItemsGet aborts after 30 secs in larger environments - The SQL Timeout is now correctly reading the config files.
fix Remove Customer Provisioning Key has invalid value - This rule has been resolved which should improve performance of customer provisioning.
fix Default First User Admin Role issue when provisioning the first user - This issue has been resolved
fix Bulk User Import - "Conversion from type 'DBNull' to type 'Date' is not valid - This error has been resolved
fix Authenticated Users getting removed at the root of the domain - This edge case has been resolved.
fix Bulk User Import - Passwords stored in Plain-Text - This has been removed and is now changing passwords to ***
fix Jobs does not show or execute entries if the Creating User no longer exists - This has been resolved
fix CustomerMove via API sets the wrong DestinationPackageTemplateId which causes circular reference after setting parentId incorrectly - This has been resolved
fix Customer move doesn't move HaaD offering relationship(s) - This has been resolved
fix Navigating between dashboard pages doesn't automatically reloads page - This has been resolved
fix Error Atria_Qmon_XXXXX is not in the right group reported after install of Atria - This has been resolved 
fix Cannot remove a specific service related property to revert back to the inherited parent value - This has been resolved
fix Impersonate not working on a custom security role when only set to SubCustomers role permission - This issue has been resolved.
fix Password related Email notifications are set to SendOnce - This issue has been resolved

Improvements

improvement Dashboard - Dashboard now supports dynamic SQL columns
improvement Config Service Data Storage and Performance - We have implemented a level of caching which should improve performance when making large bulk changes


Installer Changes

improvement Update-AtriaOutOfDateComponents has an error where the Atria.Tools module is not imported properly during the process - This issue has been resolved

Microsoft Online

fix Subscription Change Notification sends wrong value for quantity - This issue has been resolved
fix Subscription Notification sends resize email even if resize is not enabled - This issue has been resolved
fix MSOL Token expires after 90 days, regardless of use - This issue has been resolved
fix Email Forwarding settings cannot be changed for existing forward member - This issue has been resolved
fix Microsoft Online - Permissions missing for features within 'Advanced Features' - This issue has been resolved
fix Microsoft Online - F1 License incorrect service plan - This issue has been resolved

Hey There!

We've got a small release for this week - This introduces a new feature of 'Workspace Scoping' which enables you to scope lists to specific resellers, rather than being platform wide.

We've also got various enhancements throughout the platform.

New Features

New Feature Billing API - We've added a feature to be able to filter a location of the report. This means you can target a specific Environment to get data from, for example, a Remote Shared Environment.
New Feature Workspace Scoping - Added the ability on a Workspace List to selectively show which Resellers it will be present on, and if it should be inherited to children.

Fixes

fix Service Schema Import - We've fixed an issue when importing service schema's on a fresh installation
fix Customer Move API - We've made changes to the Customer Move API to correctly move User Plans throughout the hierarchy
fix Logging Changes - We've made a change to no longer error on escape characters
fix Workspace Items - We've made a change for Workspace to recalculate OUs correctly, meaning OUs are created in the correct location.
fix Microsoft Online - We've made various changes to authentication to improve reliability
fix Spotlight Search - We've fixed an issue where clicking certain hyperlinks would redirect you to the wrong page
fix Workflow - We've fixed an issue where Workflow would apply for the first provision regardless of Manager/Group Approvals being in place.